Head Office
Barnstaple: 01271 858426
Callington: 01579 388900
Holsworthy: 01409 255621
Truro: 01872 722960

Depot Service Manager

There has never been a more exciting time to join the team.

Smallridge Bros Ltd have a requirement for a full time Depot Service Manager at their Truro Depot. This would be an excellent opportunity for the right candidate looking for a long term career working for a rewarding company.

Job Function:

Executes customer requests by coordinating and directing the service workload for maximum efficiency and productivity while providing quality repair work. Shares information regarding Technician skills and training needs to the Group Service Manager. Aftermarket sales oriented.

Essential Duties:

  • Greets customers and listens carefully to their needs.
  • Plans and allocates work for Technicians based on their experience & skills.
  • Directs and assists Technicians in their tasks to ensure repairs are completed correctly.
  • Checks all completed jobs to ensure they are complete and accurate for both parts & labour.
  • Ensures that service processes, policies and guidelines are followed and applied safely.
  • Maintains good discipline and organization for the workshop, ensuring it is clean, tidy and safe.
  • Shares daily discussions with the Group Service Manager to review workshop performance and to address any specific issues.
  • Coordinates the training program with the Group Service Manager and ensures that tasks given to Technicians are consistent with their expertise.
  • Manages ongoing relationships with John Deere personnel.
  • Supervises and coaches the workshop team.
  • Participates in recruiting, hiring, developing and retaining key talent.

Skills & Qualifications:

  • 3 to 5 years’ experience as a Service Technician
  • Ability to lead others
  • High level of communication and human relations
  • Ability to use standard computer applications and internet functions
  • Familiar with John Deere and competitive products
  • Able to work under pressure
  • Ability to work extended hours and weekends


To apply please send your CV to laura.palmer@smallridgebros.co.uk